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IT Support Engineer - 2nd line Deskside
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£20,000 - £23,000
5th August 2019
Location
Start Date
Wiltshire
Type
Job Sector
Permanent
IT
IT Support Engineer - 2nd line Deskside
Swindon
Up to £23,000 per annum
Monday - Friday 08:00-16:30
For the role of Deskside Support Engineer you will be providing support for approximately 500 users. Day to day activity includes resolving and supporting a wide variety of laptop, desktop hardware incident issues and requests, network incidents and requests and also stock management.
The role of Deskside Support Engineer itself; you will provide 1st and 2nd line level desktop/laptop support, monitor call management systems, troubleshoot office software issues, creation of Cisco TAC Case for failed parts, stock asset management and participate in project based assignments when required.
Skills & experience:
1st and 2nd Line Support
Previous experience with Cisco kit i.e. Cisco CAT OS & CAT IOS Switches and Routers
Software and hardware knowledge
Refresh/Rollout activity
Windows OS (WIN 10, 8.1 etc) and Microsoft Office
Manual Handling
There may be occasional need to assist on other local sites so a…
