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Customer Services Executive
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£18,000
7th August 2019
Location
Start Date
Essex
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Are you looking to kick start your career in travel & tourism or take your next step in the travel industry? Have you travelled to some of the world's famous iconic destinations? Do you prefer providing an excellent customer service over sales targets? If so, this is a fantastic opportunity for someone who is looking for a new challenge and to further their customer service experience within the travel industry. The successful candidate must have experience of working in a customer service environment, with excellent communication and organisational skills and experience of working in a call centre/telesales environment. All applicants must drive and own a car due to the location of the office.
JOB DESCRIPTION:
Ensuring all passenger enquiries are dealt with in a timely manner.
Dealing with all customer queries by telephone, email and on occasion, face to face.
Ensure correct information is passed on to passengers.
Administer cancellations and/or transfers received by email or post and…
