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IT Support Engineer - 1st Line - SC Clearance
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£20,000 - £23,000
16th August 2019
Location
Start Date
Berkshire
Type
Job Sector
Permanent
IT
1st Line Support Engineer - SC cleared
Aldermaston, Reading
Salary: up to £23,000
You will work for one of the largest and most well known IT brands in the world with full access to courses and accreditation's you can use to progress in your career. You will work on a highly secure site near Reading as such security clearance is essential.
Role Overview
As the 1st line software support engineer you will be providing Help desk/Web support through remote tools, telephone assistance and email support.
Ownership and management of tickets, including responsibility for the resolution and timely functional escalation within contracted SLAs.
Please note that for this role you will need to have SC clearance as a minimum and be prepared to undergo DV clearance.
Essential skills/qualifications:
Previous experience in a 1st line Support Role.
Working knowledge of Microsoft Windows 2000, XP, W7, W10 Office 2003 / 2010, Office 365.
