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Flights and Ticketing Specialist
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£25,000 - £30,000
23rd August 2019
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Flights and Ticketing Specialist
To actively support the group sales teams with queries and training requests on a daily basis alongside assisting with all aspects of ticketing including air issues and refunds, ticketing exchanges, ADM investigation and airline contract where necessary.
Job Description
*To actively provide support to our sales team on a daily basis
*Work alongside Sales Managers and Head of Sales Operations to ensure all sales teams receive regular feedback and training
*Accurate issuance of air tickets using the GDS
*To be fully conversant with all aspects of the GDS and keep up to date with IATA developments
*Fare calculation and re-issue air exchange tickets
*To be fully conversant with all ticketing duties including airline contracts, CAT35 fares and procedures
*Maximise revenue and margin opportunities by issuing the best possible option for our guests and recovering monies wherever possible e.g. tax refunds
*Assist with all aspects of allocation bookings when required…
