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2nd Line Support Engineer
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£30,000 - £35,000
27th August 2019
Location
Start Date
Dorset
Type
Job Sector
Permanent
IT
2nd Line Support Engineer
For this role, you will be working for a rapidly growing IT support company at their head office in a stunning seafront location in Portland, Dorset
There is the option of working from home some days a week for this role and/or working in their Swindon office
Up to £35,000 per annum with benefits such as on-site parking, stakeholder pension etc.
09:00 - 17:30 Monday to Friday with a 1 hour lunch break each day.
Job description:
As the 2nd Line Support Engineer your duties will involve:
Backup & Disaster Recovery and Endpoint Security solutions.
Maintain a high degree of customer service for all support queries and adhere to all Company procedures;
Interact with customers, staff and external third parties, quickly gaining the respect of others, both colleagues and customers at all levels.
Keep up to date with changes in IT legislation relevant to role.
Attend necessary training courses in order to build competence in providing technical assistance and support to…
