The quick and easy way for a new Member to create a List account, or for an existing Member to upload an up-to-date CV into your account.
Notes:
CVs can be uploaded with .doc, .docx or .pdf file extensions.
.rtf files cannot be accepted on the system. For new Members, the CV will be used to create an initial account which, once verified, will create a link to enable you to register and complete a full List account; you will not be able to apply for a job, or network, until you have done so.
For existing Members, provided the e-mail address you use above corresponds to that already recorded in your account, the new CV will be added to your account. Additionally uploading a CV will be taken as your agreement to our data management policy and terms.
Eligibility to Join: You must be a serving or former member, including the reserves, of the UK Armed Forces to be able to join The List. Exceptionally, we do permit non-UK forces people, who have been embedded within the UK Armed Forces, to join: if you fall into this latter category please Contact Us before registering.
Registration is free and easy and provides access to additional facilities within this site.
If you wish to advertise a job please register as an Advertiser through the Add a Vacancy tab on the website not here.
PLEASE NOTE: once you click "Sign Up" above our system will send an instantaneous verification e-mail to the address you have entered above.
To confirm registration you will need to click on the link in that e-mail otherwise you will not have completed registration. (The e-mail will come from: membership@thelistuk.com - please check your junk/spam folder if you do not immediately see the mail in your inbox.
Customer Service Team Leader
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£28,000
30th August 2019
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Customer Service Team Leader required to assist the Customer Service Manager and lead a small team of Customer Service Executives. You will be managing pre and post enquiries, daily, weekly and monthly reports and assisting the team to achieve team objectives.
The Job:
*Deputise for the Deputy Guest Services Manager when appropriate.
*Supervise both the pre-departure and post-departure Customer Service teams to ensure the required level of service and communication is achieved by telephone, letter and email always.
*Identify knowledge gaps and training requirements within the team and bring these to the attention of the relevant management.
*Assist with organising, coordinating and reporting on team daily work.
*Deal with escalated customer enquiries or complaints from other departments and members of the customer Services team.
*Work with the Customer Services Manager to ensure the teams' and companies' objectives and goals are met.
