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Hotel Reservations Agent (French Speakers)
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£23,000
2nd September 2019
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Job Purpose
We are currently seeking to recruit a Group Reservation Agent within our Hotel Division to be responsible for analysing incoming requests and finding suitable accommodation for our Asian groups coming into Europe.
Main Responsibilities
Contacting hotels by phone, email or fax in order to discuss present and future reservations
Select appropriate contracts and non-contracted hotels according to sales requirements
Process bookings and inputting details/rates using in house systems
Negotiate rates and conditions such as cancellation and payment policies
Provide suitable alternatives as and when required
Produce accurate documents/reports
General admin tasks
Dispute handling
Process deposits/refunds
Negotiate book outs, compensations and cancellation charges when needed
Prioritise workload according to deadlines
Skills and Experience
Relevant Skills/Characteristics
Capable of handling high volume in a timely manner with accuracy
