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IT Support Technician
Job Summary
Advertiser
Salary / Rate
Posted
threepeople
£24,000 - £28,000
6th September 2019
Location
Start Date
Dorset
Type
Job Sector
Permanent
IT
IT Support Technician Poole £24k to £28k + benefits
Exciting opportunity in Poole area for customer focused IT Support role
The Role
As Network Technician / IT Support you will be dealing directly with customers via telephone / email, providing technical support to staff / engineers for network based systems, and first line support, for trade customers and end users. Your responsibilities will include:
fault finding for trade engineers and end users
remote support including use of Team Viewer, Any Desk and Remote Desktop
exploring network requirements with clients' internal and external IT departments
monitor / modify new users and logins to multiple sql databases
identifying faults on computers / devices including re-installing systems, programs and apps
control of equipment stocks including repair / replacement of internal components for hardware
The Company
Our client is a market-leading developer and manufacturer of wireless radio nurse call systems - the product of choice for a wide range…