IT Support Engineer - Deskside Support Engineer

Job Summary

Advertiser Salary / Rate Posted
Polar Recruitment Services Ltd £20,000 - £24,380
11th September 2019
Location Start Date
Surrey
Type Job Sector
Permanent IT

IT Support Engineer - Deskside Support Engineer

Tadworth, Surrey

£24,380

For the role of Deskside Support Engineer you will be troubleshooting hardware and software issues on desktops, laptops, tablets and mobile devices, Network connectivity and port patching as well as Microsoft Operating Systems and Office suite.

The role of Deskside Support Engineer itself; you will provide meeting room support, including Cisco Webex and general AV equipment; in addition to deployment and troubleshooting of Cisco VOIP phones, mobiles and tablets. You will focus on Hardware fixes and general IMAC duties whilst ensuring SLA's and CSAT scores are on or above target.

Skills & experience:

      • Previous experience in a customer facing IT support role
      • Software break/fix for PC's and Laptops
      • Troubleshooting Microsoft Operating systems / Office suite etc.
      • Troubleshooting Network connectivity problems on PC's and Printers
      • Training/Coaching users with IT hardware/software

Full UK driving license and own vehicle required -…

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