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Sales and Customer Support Executive
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£21,000 - £24,000
17th September 2019
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Looking to recruit a sales and customer support executive this position is a customer focused role where you will be handling the adventure from the initial sales enquiry, to dealing with post-booking queries, and liaising with customers after they've travelled. We offer a competitive package and an exciting ride. Take a look below at what and who we're seeking , if you like the sound of this then please get in touch.
The Job:
*Regularly liaising with new & existing customers by email, phone and live chat
*Converting enquiries into bookings
*Processing customer bookings to completion
*Liaising with tour operators
*Dealing with customer queries for a quick resolution
*Handling customer complaints
*Updating enquiry and booking data with accuracy across relevant systems
Skills Required:
*Proven customer support experience
*Strong phone contact handling skills and active listening
*Customer orientation and ability to adapt/respond
*Excellent communication skills, both written and verbal
