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Cruise Sales Executive
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£16,300
18th September 2019
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Our client is a successful and specialist company based in South West London and they are seeking an experienced Cruise Sales Executive.
The Job:
The purpose of this role is to hit targets and KPIs on a monthly basis and deliver high quality customer service through engagement with customers and recognising opportunities to maximise sales at all points of the process whilst providing the customer with the most exceptional cruise experience.
Key Responsibilities:
Deliver a high level of customer service by: Using positive language and engage with each customer when presenting cruise options to lead them to the best option for their holiday.
Recognise opportunities to upsell, cross sell and promote products to maximise sales whilst giving the customer the ultimate cruise experience.
Meet and exceed monthly KPI's.
Take ownership of your customer's experience on the phone or via email.
To adhere to all Company Policies and Procedures, including Health & Safety, Equal Opportunities, Data…