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Help desk/Operations Executive (Travel Industry)
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£19,000 - £24,000
20th September 2019
Location
Start Date
Manchester
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Are you experienced in working on a Travel Company Helpdesk or Customer Service Team? Are you GDS trained, with great people skills and a flair for problem solving? We require a Duty Officer to cover out of hours for a leading, award-winning Travel Company. This is an exciting time to join this travel agency and tour operator as they continue their success story with further expansion due to recent commercial success. Solving customer queries outside of normal office hours, you will be rewarded with a highly competitive starting salary, bonus, 25 days holiday plus bank holidays, health care, pension and more!
JOB DESCRIPTION:
Working a team as the first point of contact for all out of hours enquiries and operations queries.
Deal with pre and post departure issues and questions
Using GDS Galileo to amend and cancel bookings
Liaise with external suppliers to resolve any issues
