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Ticketing Agent
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£24,000
2nd October 2019
Location
Start Date
Kent
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Do you have experience in Flight Ticketing? Do you have a good knowledge Amadeus booking system? Do you live in the Kent/Southeast area and want to get away from the long commute to London?
A Specialist Travel company in Kent are looking for a Ticketing Agent to work for their successful, diverse, fast growing travel company.
Key Responsibilities:
*Manage and issue all airline reservation tickets consisting of both IT and Published fares.
*Manage all refunds and re-validations for tickets purchased as necessary
*Arrange & issue EMD's for excessive baggage, seat reservations and similar situations
*Processing automated ticket refunds (e.g. cancellations) through BSP or GDS.
*Assist in resolving all ticketing, waitlists, seat selection, special requirements, cancellations and upgrade quotes where necessary
*Manage / Oversee Auto-ticketing tool
*Monitor queues and work alongside schedule changes.
Investigating and responding to ADM's - Ensuring the follow up of any ADM's is carried out as…
