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Aftersales and Customer Service Executive
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£18,200
9th October 2019
Location
Start Date
Essex
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Are you an experienced travel professional with knowledge and a passion for travel? My client, a specialist travel company based in South Essex is recruiting for an Aftersales and Customer Service Executive with strong Customer Service experience and a keen eye for detail to join their team, due to growth of the business. If you are looking for a new challenge and to further career with an established travel company and be rewarded with a competitive salary, benefits and great working hours, please apply now! All applicants must drive and own a car due to the location of the office.
JOB DESCRIPTION:
Ensuring all passenger enquiries are dealt with in a timely manner.
Dealing with all customer queries by telephone, email and on occasion, face to face.
Ensure correct information is passed on to passengers.
Administer cancellations and/or transfers received by email or post and ensure they are actioned in-line with company guidelines.
Issuing documentations to passengers, such as ticketing,…
