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Customer Support Specialist
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£23,000 - £26,000
14th October 2019
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Our client is a successful and fast-growing travel company based in South West London and they are seeking a Customer Support Specialist to join their team.
The Job:
As part of our support team you will help us continue to deliver industry leading customer service by supporting our UK and international travel agency / tour operator customers by phone, email and remote access. Your customers will come from varying backgrounds within the travel industry and therefore the role will suit someone with a good general understanding, or a strong desire to broaden their existing Travel industry knowledge.
Responsibilities:
F0B7; Most of this person's time will be spent providing technical and functional support to
users of the software including.
F0B7; The role will entail: Answering and logging calls from customers, researching problems,
analysing customer databases and working closely with other internal departments to
