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Customer Service Advisor
Job Summary
Advertiser
Salary / Rate
Posted
threepeople
£20,400
17th October 2019
Location
Start Date
Bristol
Type
Job Sector
Permanent
Customer Service & Call Centres
Customer Service Advisor Bristol £20,400 p.a. + benefits
We are looking for proactive and motivated customer service and/or sales professionals to join our talented team. Got what it takes? Then we need to talk!
The Role
As Customer Service Advisor you will be responsible for the professional handling of all telephone and email enquiries in the department, ensuring the highest levels of customer experience across the end-to-end engagement process. Your responsibilities will include:
providing learners with accurate course information
reporting on progress of learners, ensuring all make timely progress
booking learners on to courses / online support sessions etc
conducting regular telephone / online reviews with learners to monitor progress
processing payments to agreed regulatory standards
maintaining accurate records using the CRM system
The Company
Our client is one of the top performing and fastest growing training companies in the UK. With their success built upon tailored solutions to meet…
