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IT Support Engineer - Deskside Support Engineer Level 2
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£23,000 - £25,000
17th October 2019
Location
Start Date
Surrey
Type
Job Sector
Permanent
IT
IT Support Engineer - Deskside Support Engineer Level 2
Egham, Surrey - site likely to move to Reading in 2020
£25,000 pa
Mon - Fri 37.5 hours per week
For the role of Deskside Support Engineer you will be providing support in an end user computer environment; within R&D personnel working primarily in scientific labs as well as office spaces.
The role of Deskside Support Engineer itself; you support all in-scope elements of the service; level 1 support, as well as meeting all SLAs via ServiceNow.
As the Level 2 IT Support engineer you will be interacting with the client at all levels so soft skills are key, so experience within a customer facing environment is a must have.
Skills & experience:
PC Installs & Support.
Application Support.
Microsoft Operating Systems; WIN10, 7 & XP.
Basic knowledge of Networks & Active Directory.
IMAC & Issue and Incident Management.
Asset Management.
Benefits include - Pension, Life Cover, Income Protection, Critical Illness, Healthcare, Buy/Sell Holidays, Childcare…
