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Reservations Agent (Homeworker or office based)
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£19,000 - £21,000
21st October 2019
Location
Start Date
Kent
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Do you have experience working within the Travel Industry and knowledge of a GDS booking system? Are you currently working from home or have experience working remotely?
A well-known Travel Company (based in South London) are looking for a Reservations Agent (ideally as a homeworker) however, office based is also an option for someone local.
The role:
To service the customer booking needs by handling their questions, concerns and requests with speed and professionalism. As the first point of contact, positively promote the company to customers and seek to enhance their experience.
Responsibilities:
*Answer calls professionally and promptly
*Service email communications professionally and to a high standard
*Build customer's interest in the services and products
*Provide personalized customer service of the highest level
*Research required information using available resources
*Handle and resolve customer complaints in a timely manner
*Provide customers with product and service information…
