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Customer Service & Admin Executive - Travel Industry
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£18,000 - £19,000
6th November 2019
Location
Start Date
Cheshire
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Hugely successful Travel Company in Cheshire is expanding due continued success, and are seeking to add to their customer service department, dealing with post-booking and admin queries , offering excellent customer service! If you have experience in the Travel Industry either in sales or customer service, this is an excellent chance to work in a varied and a rewarding role, with competitive salary and benefits! This role requires an individual who can work at a fast pace while maintaining excellent attention to detail and the ability to effectively deal with complaints and resolve customer queries.
JOB DESCRIPTION:
-Prioritise and action E-mails effectively
-Action daily booking queues
-Chase relevant suppliers for documentation/confirmation
-Check and update documentation for specialist bookings
-Effectively manage and resolve escalated problems
-Handle incoming calls from agents regarding documentation and admin queries
