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Air Ticketing Manager
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£30,000 - £40,000
11th December 2019
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
This well-established travel company is seeking an experienced air ticketing manager to join their friendly and vibrant team in North London.
Main Duties & Responsibilities:
*To investigate ADMs and also dispute any ADMs should an airline send us an ADM in error, or inaccurately.
*To advise Agents against building fares manually, on expired fares or missed Ticket deadlines.
*Supporting our agents with ITX fares, reissues, ticketing and in-house training.
*To provide ticketing services to internal clients in person, by email or telephone
*To work closely with Rate Desk to build related skillsets, with a view to ultimately assisting the team with other TLUK fare enquiries.
To help promote and integrate Rate Desk with our agents so that they refer specified booking types to be fare-checked
*To provide an excellent quality of service.
*Agent processing questions and concerns
*Miscellaneous Ticketing and Processing Requests
*Manage major ticketing risks and issues as necessary
