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Customer Support Executive - Online Booking Tools
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£20,000 - £25,000
10th January 2020
Location
Start Date
Manchester
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Customer support advisor required for a leading provider of online booking tools! We are seeking a personable travel Industry Professional, with a background in Corporate or Leisure travel who has good GDS knowledge and a passion for travel technology. You will be on hand to offer frontline support to customers through telephone, email and online support methods to help diagnose and resolve technical issues in a quick and efficient manner.
If you have a solid background in travel and are great with both people and systems, this could be the new and exciting role you are looking for! A fantastic career opportunity and salary package awaits the successful candidate!
JOB DESCRIPTION:
*Ownership of customer communication and contact with respect to operational issues and enquiries. To provide front-line support through a variety of methods such as telephone, email and online support methods.
*Thorough and detailed investigation of customer issues with the ability to provide 1st line support…
