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Aftersales & Ticketing Assistant
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£18,000 - £21,000
16th January 2020
Location
Start Date
Dorset
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Are you currently seeking a role with more of a work/life balance? Are you wanting to take a step back from sales but still have the opportunity to display your amazing travel product knowledge? I am currently recruiting for an award winning Specialist Tour Operator based in Hampshire! They are on the hunt for a After Sales and Ticketing Assistant to join their busy, friendly team! You must be a confident individual with previous experience in the travel industry and a good understanding of ticketing/airline fares! If you feel you have the ability to work under pressure whilst keeping a high level of customer service then please read on!
Your next role:
-Your main duty is to support the Reservations consultants and deal with any post-booking queries
-Upsell where necessary
-Issue airline tickets and also deal with amendments and reissues
-Running and managing reports
-Dealing with customer enquiries and special requests (e.g Aircraft seat or meal selection etc.)
