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Part Time Customer Operations Support
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£20,000 - £25,000
23rd January 2020
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Tour operator specializing in small group, expert led cultural tours and luxury tailor-made long-haul holidays are looking for an operations support executive to assist with the administration of our group tours and tailor-made holidays, to be based in our office. This is a part time vacancy of either 3 Full days or 5 x 5 hours Monday - Friday.
The Job:
*Being the first point of contact for customer enquiries by phone or email -handling group tour availability and logistics queries personally and delegating tailor-made enquiries to the team members.
*Issuing client confirmations, invoices, account statements and final documents for group tour bookings and tailor-made bookings. This may include researching and writing hotel and destination descriptions from scratch or correcting and fleshing out itineraries provided by ground agents and formatting them in the house style.
*Booking group tickets with our flight supplier and arranging payment/issuing them on time.
