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Out Of Hours Travel Operations Consultant - HOMEWORKING
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£19,000 - £20,000
5th February 2020
Location
Start Date
Birmingham
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Home-based, out of hours, Travel Operations Consultant is required for a leading provider of Travel Services to assist their teams & customers in resort. Are you experienced in working on a Travel Company Helpdesk or Customer Service Team? Are you GDS trained, with great people skills and a flair for problem solving? This is an exciting time to join this Midlands based, travel agency and tour operator as they continue their success story with further expansion.
Job Description
Be the first point of contact for customers and overseas staff
Liaise with external suppliers to resolve any issues
In the event of an emergency, be a member of the crisis response team
Provide support and ensure outstanding customer service to customer and external clients
Prioritise a varied workload and schedule
Assist other areas of the business when needed, such as admin
This is a home based out of hours role, working shifts, 40 hours per week covering 1800-0800
