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Customer Service Consultant
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£20,000 - £21,000
6th February 2020
Location
Start Date
Hampshire
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
I am currently recruiting for a large travel organisation, based in the North Hampshire area who are looking to expand their Customer Experience team. The successful candidate will play a key role in this team, ensuring that the Customer is always king! If you are currently working in the travel industry and you are looking for a new challenge in customer service then this role which offers a very competitive basic salary, great company benefits would be perfect for you!
THE JOB:
Reporting to the Customer Relations Manager, the Customer Experience Executive role is involved in the end-end customer experience across the entire business. Working cross-functionally the CEE is involved in ensuring that every team in the company works together in order to provide a "customer experience to be proud of". The position will ensure that processes are optimised, decisions are made with the customer in mind, and data is produced and used accurately to assess overall customer satisfaction levels.
