Customer Service/Aftersales Consultant (Travel Industry)

Job Summary

Advertiser Salary / Rate Posted
Travel Trade Recruitment £16,000 - £18,000
18th February 2020
Location Start Date
Manchester
Type Job Sector
Permanent Travel, Leisure, Sport & Tourism

Excellent opportunity to join a leading Tour Operator in their Manchester city centre offices, working in their busy After Sales/Customer Service Team! If you have previous Tour Operations experience, along with excellent customer service and administration skills, this a great company, in a great location, paying a salary in the region of £16kpa - £18kpa and with great Monday - Friday office hours!

JOB DESCRIPTION:

      • As an aftersales/customer service consultant you will be supporting the reservations department and dealing with all post booking queries.
      • You will be dealing with suppliers, direct customers and the trade on a daily basis.
      • Solving any problems and queries that may arise
      • Upselling and adding extras onto existing bookings to increase booing value
      • Dealing with customer amendments and cancellations
      • General administration duties
      • Ensure all queries and issues are dealt with in a helpful and precise manner ascertaining requirements.
      • Providing excellent customer service throughout…

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