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Are you a Customer Service Expert?!
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£18,000
21st February 2020
Location
Start Date
Manchester
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Do you have Customer Service experience? Do you like to travel? Why not combine the two and work in the fast growing industry of Travel/Tour Operations. My client a leading luxury travel company in Manchester are looking for Customer Service experts to join their dynamic team in a Customer Service/Aftersales Executive position. This is a great company, in a great location, paying a salary in the region of £18kpa and with great Monday - Friday office hours!
JOB DESCRIPTION:
As an aftersales/customer service consultant you will be supporting the reservations department and dealing with all post booking queries.
You will be dealing with suppliers, direct customers and the trade on a daily basis.
Solving any problems and queries that may arise
Upselling and adding extras onto existing bookings to increase booing value
Dealing with customer amendments and cancellations
General administration duties
Ensure all queries and issues are dealt with in a helpful and precise manner ascertaining…
