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Head Night Concierge (Hotel)
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£26,906
28th February 2020
Location
Start Date
London
Type
Job Sector
Permanent
Hospitality & Catering
Are you an experienced Head Night Concierge looking for your next career challenge? A great opportunity has arisen for a Head of Night Concierge at this well-known London hotel. This role would suit a passionate and exceptional candidate.
Duties and Responsibilities:
*Provide and maintain high quality standards of guest care & service by Night Porter team
*Ensure all guests are welcomed to the hotels in a hospitable, friendly and professional manner
*Oversee and direct all hotel operations during the night shift to ensure guest satisfaction and safety
*Inform Night Porter team of nightly activities, group and VIP arrivals as well as special requests and repeat guests
*Ensure Night Porter team undertake check-in procedures for all guests and address any special requests accordingly
*Oversee provision of housekeeping items such as mini-beds, cots, towels, shampoo, blankets, towels, and bedding to guest rooms when Housekeeper is off duty
*Ensure Night Porter team attend to guests needs and…
