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Customer Manager (Maternity Cover)
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£28,000 - £30,000
10th March 2020
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Do you have Managerial experience within a Travel Sales team? Do you have good knowledge of USA, Caribbean, Mexico and Canada?
We have an exciting opportunity for an experienced Sales Manager to join an established Tour Operator based in the South London area.
The Position:
This exciting position will involve overseeing the operation of the sales (reservations) team and being a contributor to the overall Customer business unit.
*You will monitor, improve and drive progress towards sales and reducing our operational processing time to increase our customer satisfaction levels and productivity within the Customer area.
*You will maintain staffing levels in the sales team on both a short- and long-term basis; to include input into recruitment, rota planning, management of and recording of absence and annual leave.
*You will also handle performance management of the team to include training, KPIs development and delivery, ad hoc reviews, as well as annual reviews.
