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Support Analyst - Junior, graduate
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£19,000 - £20,000
31st March 2020
Location
Start Date
Surrey
Type
Job Sector
Permanent
IT
Junior Support Analyst
Up to £20,000 per annum
Working within one of the best known and admired brands in the world, you will join as the Junior Support Analyst. This role would ideally suit if you are a graduate, school leaver or if you have some experience within the IT support or helpdesk profession.
As part of an expansion, this new role will involve performing fixes on support issues logged via email and responding to user queries and help requests - escalating issues to other IT specialists as required.
Support Analyst skills & experience:
Basic Knowledge of hardware and software.
Knowledge of the latest IT and software trends.
Knowledge of support software Knowledge of Microsoft Office.
Understanding of SQL & Databases.
Understanding C#.
Advantage -
Experience with, or knowledge of the E-commerce Platforms.
Support Analyst salary & benefits:
Basic annual salary depending upon experience
25 days annual leave
Up to 15% discretionary performance based bonus per annum
