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Head of Ecommerce / D2C Logistics
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£90,000 - £100,000
11th May 2020
Location
Start Date
Northamptonshire
Type
Job Sector
Permanent
Retail & Wholesale
Head of Ecommerce / D2C Logistics
Polar Recruitment are currently recruiting on behalf of highly prestigious global client for a Head of Ecommerce / D2C Logistics who will be responsible for all UK online ecommerce fulfilment and Direct to Consumer in-store operations.
The Head of Ecommerce / D2C Logistics will have full accountability and ownership of this part of the business including operations, development, commercials, structure and strategy.
Responsibilities
The Head of Ecommerce / D2C Logistics will be responsible for;
Management of D2C warehouse, carrier & partner performance
Customer order exception / claims management.
Leading peak / black Friday and launch event planning activities.
Project / Programme delivery including new services and capabilities.
Inventory control.
Leading the D2C team including coaching, mentoring and development of staff.
P&L responsibility for the D2C department.
Continuous improvement of fulfilment and carrier operations.
