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IT Support Specialist - Korean Speaking
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£45,000 - £55,000
12th August 2020
Location
Start Date
Surrey
Type
Job Sector
Permanent
IT
IT Support Specialist - Korean Speaking
Polar Recruitment are currently recruiting on behalf of a highly prestigious, international market leader in the Technology sector for an IT Support Specialist - Korean speaking to provide customer IT Systems / Applications support
Responsibilities:
The IT Support Specialist - Korean Speaking will undertake tasks including;
Develop full understanding of customer IT Systems/Applications and Business Processes
Communicate with customer and keep them up to date with progress of incidents, via phone and incident logging tools
Respond to new incidents quickly and resolve within SLA's.
Defect fixing.
Create technical & user documentation.
Work in project teams to develop data analytics solutions and data-driven technology assets.
Develop solution features, following development best practice and architecture guidelines.
Use data analytics tools & techniques to perform analyses.
Developing data visualisations to display analyses to end users.
