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IT Support Technician
Job Summary
Advertiser
Salary / Rate
Posted
threepeople
£20,000 - £25,000
8th October 2020
Location
Start Date
Somerset
Type
Job Sector
Permanent
IT
IT Support Technician Bath £22,000 to £25,000 per annum d.o.e
Bath based IT Support role for techie with great customer communication skills - currently home based with flexibility to mix home and office-based work in the future
The Role
The IT Support Technician will provide customer support within the helpdesk team. The role is a combination of customer and technical support for this digital solutions company - and an interest and passion for IT is required along with great people skills. Your responsibilities will include:
first & second line support to existing clients
fielding customer support issues
answering support questions, pre-sales questions about features
liaising with software vendors for escalation
The Company
Our Bath based client provides a cloud-based software application that manages the buying and spend in multi-location organisations. They have a growing global user-base including festivals, events companies, retail chains, restaurant chains and construction businesses.
