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Software Manager
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£30,000 - £35,000
26th October 2020
Location
Start Date
Hampshire
Type
Job Sector
Permanent
IT
Software Manager
Polar Recruitment are currently recruiting on behalf of a specialist technology partner to Financial & Retail customers for a Software Manager to become the subject matter expert for new software within the business.
This is not a line management position, so would suit a candidate with strong IT and Software experience, who is looking for an opportunity to develop their career.
Responsibilities
The Software Manager will be responsible for;
Managing the relationship with the software provider, including the contract, updates, enhancements, upgrade releases etc.
Undertaking monthly KPI and quarterly business reviews with the software provider to ensure services meet SLA requirements.
Manage key customer requests, upgrades, releases etc. as required by the business, customers and software provider.
Develop internal training material and train staff on the software.
Support the CEO on projects / tenders as required.
Provide internal IT user support - e.g. setting up laptops for…
