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Notes:
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1st Line Support Engineer
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£10.00 - £12.00
28th October 2020
Location
Start Date
Wiltshire
Type
Job Sector
Temporary
IT
1st Line Support Engineer
£10-£12 per hour (depending on experience)
3 Month contract
ASAP
Hours: 9am to 5pm
Location: Malmesbury, Wiltshire
Tasks
User logs a ticket for help
Ticket is raised and triaged by offshore teams
If ticket cannot be solved by offshore it is assigned to WUB location
Engineer would need to assign ticket to himself/herself via Service Now
Engineer Accept appointment and deal with issue
Update and close the ticket when done
Hands on training will be provided by site engineers
If this 1st Line Support role is of interest please apply below
