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Sage Application Support Analyst
Job Summary
Advertiser
Salary / Rate
Posted
threepeople
£46.67
16th November 2020
Location
Start Date
Bristol
Type
Job Sector
Temporary
IT
SAGE Application Support Analyst Bristol Competitive daily rate
Contract role - 3 days' work initially - could be extended
Experienced Application Support Person for an established team in a fast growing company
The Role
As SAGE Application Support Analyst you will provide support to clients on a day to day basis providing a high level of client service / support delivered using the telephone and though help desk software & email. The role is for a Software House - SASS based Service Desk role - 1st moving to 2nd line.
Types of support range from general system usage, assistance with how best to use the products to fit with client company processes right up to working with customers to help develop reports. You will work closely with the on boarding team to ensure there is a smooth transition from new clients going live to business as usual, and also with the Development team helping to diagnose and resolve bugs or explaining client's needs to further enhance the product
