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Application Support Analyst - Ecommerce & Retail
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£45,000 - £50,000
17th November 2020
Location
Start Date
Surrey
Type
Job Sector
Permanent
IT
Application Support Analyst - Ecommerce & Retail
£45 ~ £50,000 per annum
Application Support Analyst - Ecommerce & Retail role available within one of the best known and admired brands in the world.
For this role you will spearhead the necessary changes within the Application Support Team to ensure it can provide the relevant support by introducing new ways of working, expertise, coaching, and implementation of effective monitoring tools.
Application Support Analyst - Ecommerce & Retail key accountabilities:
To provide day to day support on core business applications PoS, Intranet.
Actively identify and execute technical improvements to the Digital platform and Omni-Channel solutions.
Troubleshoot Digital and Omni issues and engage appropriate parties as necessary.
Lead resolution, diagnosis, and communication during high severity situations.
Develop strategies to log, debug, prioritise and deliver solutions related to business needs.
Implement early warning systems to identify potential…
