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Customer Services Support Manager
Job Summary
Advertiser
Salary / Rate
Posted
threepeople
£45,000
15th January 2021
Location
Start Date
Somerset
Type
Job Sector
Permanent
Customer Service & Call Centres
Customer Services Support Manager Home based /Bath up to £45,000 p.a doe
Customer Services Support Manager for exciting new role supporting member service teams in a fast growing digital sustainable energy supplier in Bath
THIS IS THE BUSINESS
Our client is a digital, renewable energy supplier dealing only in clean, sustainable energy. Their market-disrupting, consumer-focused digital energy model is designed specifically to meet the need for change in the energy sector, and to tackle our Climate Crisis.
To support the growth of their Customer Services teams the Support Manager role is being introduced. You will manage training, change and forecasting and planning activities providing a pro-active and supportive service to all Customer Services teams. You will support the achievement of service levels, review / improve induction and ongoing training, and own the forecasting and planning of people across teams.
Our client is based in Bath, only a short walk from the railway station. They're…
