IT Infrastructure Operations Manager

Job Summary

Advertiser Salary / Rate Posted
threepeople £30,000 - £45,000
10th March 2021
Location Start Date
Somerset
Type Job Sector
Permanent IT

IT Infrastructure Operations Manager Bath £30,000 to £45,000 p.a. depending on experience

Dynamic IT Services Manager for market-disrupting digital energy company

THIS IS THE BUSINESS

Our client is a market disrupting digital energy supplier. Their consumer-focused digital energy model is designed specifically to meet the need for change in the energy sector. As IT Infrastructure Operations Manager you will manage technical support for colleagues and customers. Your responsibilities will include:

      • accountability for proactive management of Jira service desk system
      • working with design & development teams to understand / resolve technical issues
      • maintain Middleware, AWS Cloud Infrastructure, Web, App, CRM, Billing, Smart Technologies
      • support definition of new SLAs and improve definition of those that exist
      • responsible for establishing a Service Transition process
      • reviewing / supporting improvement & documentation of ITIL based processes
      • accountable for Onboarding / Offboarding process

This is a…

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