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Customer Support Trainer - Software
Job Summary
Advertiser
Salary / Rate
Posted
threepeople
£22,000 - £25,000
18th March 2021
Location
Start Date
Somerset
Type
Job Sector
Permanent
Customer Service & Call Centres
Customer Support Trainer - Software Bath £22,000 to £25,000 p.a.
Do you enjoy interacting with customers? Do you have experience in a training role? Join this successful digital solutions company in beautiful Bath and support customers to use financial software packages
The Role
As Customer Support Trainer - Software / Project Coordinator, you will assist with software implementation and training for new and existing customers. You will be working with organisations of different sizes and liaising with people at all levels, as the first point of contact a new customer has with the company. Responsibilities include:
efficient completion of customer set ups
deliver clear / cohesive training on software
working closely with customers to gather information
respond to customer queries throughout onboarding process
promote benefits delivered by software
record & report on lessons learned during project lifetime
The Company
Our Bath based client has a cloud-based SAAS application and an expanding…
