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Customer Service Coordinator
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£14,300
10th June 2021
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Are you currently out of work and on Universal Credit? Do you have experience in a customer service role?
We are working with a Travel Adventure company who have recently received funding for a part time Customer Service Coordinator (who is currently receiving Universal Credit) to join their small team in the London Bridge area (with the potential of turning into a full time permanent role after the initial 6 months).
Job Responsibilities:
The main responsibility of the Customer Service Coordinator is to support the activities of the Customer
Experience Manager, which become far more diverse during the period preceding their peak travel season, when they receive a higher volume of participant enquiries.
The operations team may also require assistance in their process of approving participants to travel.
Responding to email and telephone enquiries from participants, challenge leaders, universities and
