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Contact Centre Technical Consultant
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£55,000 - £65,000
1st July 2021
Location
Start Date
Hertfordshire
Type
Job Sector
Permanent
IT
Contact Centre Technical Consultant
Polar Recruitment are currently recruiting on behalf of a leading international IT client for a Contact Centre Technical Consultant to join a team supporting global systems, and provide expertise for the support, internal consultancy and project delivery of multi-media contact centre systems and related applications.
Contact Centre Technical Consultant - Responsibilities
Assessing functional and technical requirements, designing suitable technical solutions for the enhancement of existing systems or new solutions.
Planning and delivering technical projects, including coordinating delivery teams, third parties and suppliers, test plans, hand over to support function etc.
Produce high quality documentation including technical specifications, project plans, test plans, support handover documentation etc.
Provide subject-matter-expert advice to other members of the team.
Contact Centre Technical Consultant - Skills & Experience
