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2nd Line Support Engineer
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£17.00 - £18.00
7th July 2021
Location
Start Date
Essex
2021-12-07
Type
Job Sector
Permanent
IT
2nd Line Support Engineer
Rate - £18.00 P/H
Immediate start.
As the 2nd Line Support Engineer you will be assigned various tickets throughout the day for this company based in Harlow.
2nd Line Support Engineer Skills:
Essential:
Experience in the delivery of IT support services, specifically Desk Side Support.
Comfortable in a number of deskside technologies, ranging from Operating Systems, to Office, from Active Directory to Exchange.
Confidence in assessing break/fix issues - some experience with IMACs.
Previous knowledge of an ITSM ticketing system.
Ability to support other devices on a Hands & Eyes basis including desk phones, meeting room equipment, network devices, server room rack mounted devices, scanners and backup tapes.
2nd Line Support Engineer desired skills:
Tool remedy and SNOW.
If this 2nd Line Support Engineer role is of interest, then please apply now.
