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Reservations Consultant
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£25,000 - £30,000
6th August 2021
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Are you a Reservations Consultant looking for a New Exciting opportunity? The main role of the Reservations Consultant is to drive sales and provide exceptional high levels of customer service whilst dealing with all incoming booking enquiries and passenger services queries via telephone, email, and website.
The Job:
Answer incoming booking enquiries and passenger service queries
Handling all booking reservations and customer administration follow up
Dynamic packaging for bespoke customer proposals
Outbound sales calls - enquiry follow up
Co-ordinating internal sales administration
Diligent note taking on CRM
Handling customer payments and chasing monies due
Identify cross-sell opportunities and additional revenue opportunities
Build a great rapport with customers, before, during and after the sales process
Pursue and drive revenue growth in line with the business's aim whilst meeting a variety of sales targets/goals
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