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2nd Line Support Engineer
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£24,000 - £25,500
16th September 2021
Location
Start Date
Cambridgeshire
Type
Job Sector
Permanent
IT
2nd Line Support Engineer
Up to £26,000 per annum plus benefits
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a 2nd Line Support Engineer based on site near Cambridge.
2nd Line Support Engineer Job summary:
As a 2nd Line Support Engineer you will provide second-level support virtually and in a face to face environment.
You will be managing tickets via ServiceNow, resolving issues with Windows OS, Office 365 and some hardware issues, these can include RAM upgrades, replacing keyboards, hard drives etc.
You will mainly be based on site near Cambridge, however from time to time you may be required to go to other sites so a driving license would be advantageous.
2nd Line Support Engineer Essential skills:
Active Directory experience.
Experience in hardware support on laptops and desktops.
Mobile device support experience including IOS and Android.
