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1st Line Support Engineer
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£17,500 - £18,500
16th September 2021
Location
Start Date
Lancashire
Type
Job Sector
Permanent
IT
1st Line Support Engineer
Up to £18,500 per annum plus benefits
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a 1st Line Support Engineer based on site in Preston.
Job Summary
As the 1st Line Support Engineer you will join the Command Centre Team providing incident management and rapid response activities to major incidents for several secure clients.
Provide first level support.
Escalate High severity Incidents.
Collect log information to support Incident restoration.
Assist Event activities and develop skills to provide support for 2nd line resolution.
1st Line Support Engineer Essential Skills:
Experience in 1st Line Support.
Call logging experience.
Benefits:
Group personal pension
Life cover
Income protection
Critical illness
Healthcare
Holidays - 23 days with option to buy/sell
Childcare vouchers
Health cash plan
Polar is working as a true business partner to this client with over 10 years of successful hires, we have the expertise…
