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Post Sales Operations Executive
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£21,000
20th September 2021
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Client Services team you will be responsible for every aspect of the booking process once the client has confirmed their holiday. Our ideal candidate will have unparalleled customer service skills, a keen eye for detail and positive 'can-do' attitude.
Job Description:
Provide support and guidance to the client post booking, ensuring unparalleled service is always delivered
Answering client queries regarding their accommodation or resort by phone and email
Assisting clients in booking lift passes, ski school, ski hire and restaurants
Liaising with tour operators or directly with European and North American suppliers to administer changes to client bookings
Processing new bookings and invoices
Preparing travel itineraries and sending client travel documents
Arranging client payments by phone or bank transfer
Chasing clients in a timely manner to pay any overdue monies
Experience Required:
Previous office experience
Excellent written communication and a friendly telephone manner with a willingness…
