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1st Line Support / Systems Support Analyst
Job Summary
Advertiser
Salary / Rate
Posted
threepeople
£22,000
20th October 2021
Location
Start Date
Berkshire
Type
Job Sector
Permanent
IT
Systems Support Analyst Worthing £22,000 p.a. + benefits d.o.e.
1st Line Support role with dynamic and expanding software development business in Worthing on the South Coast.
The Role
As Systems Support Analyst / 1st Line Support you will provide front-line primary technical support to end users on various issues / problems relating to hardware, software and peripherals. Your responsibilities include:
provision of frontline customer support / implementation support via phone / email
review & contribute to customer test plans / execute test scenarios / capture& log test results
assist with planning / execution of customer User Acceptance Testing
provision of 2nd Line Support / 3rd Line Support as required
The Company
Our client is a Netsuite SuiteCloud Partner that provides advanced WMS for a range of sectors and business types including: healthcare; renewable energy;…
