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1st Line Support Engineer
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£22,500 - £23,500
29th October 2021
Location
Start Date
Berkshire
Type
Job Sector
Permanent
IT
1st Line Support Engineer
Permanent
Up to £23,500 per annum plus benefits and career progression
This is a fantastic opportunity for you to work as a 1st Line Support Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career.
1st Line Support Engineer Job summary:
As the 1st line software support engineer you will be providing Help desk/Web support through remote tools, telephone assistance and email support.
Ownership and management of tickets, including responsibility for the resolution and escalation within contracted SLAs.
Essential skills/qualifications:
Working knowledge of Microsoft Windows and MS Office
Previous experience in a 1st Line role
Experience using Active Directory
Strong communication skills and customer service
1st Line Support Engineer Benefits include:
Group personal pension - company will invest 3-6% of your salary
