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Ecommerce Lead - Strategy & Operations
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£100,000
15th November 2021
Location
Start Date
Surrey
Type
Job Sector
Permanent
IT
Strategy & Operations Group Leader
£100 ~ 110K GBP per annum
Working within one of the best known and admired brands in the world, you will join their growing business in the Front Office domain - this will include the marketing, sales and services functions, contributing to the Front Office procedure and service improvement. Also you will act as an authority in consultancy work with direct reports to the executive level.
Key accountabilities:
To manage existing ITO/BPO operations in ecommerce, customer service and digital marketing.
Developing new businesses in areas of customer analytics and BPO services in digital marketing, e-commerce and customer service.
Carrying out capability development, including hiring and up skilling of existing resources to meet future needs of business expansion.
Working closely with various stakeholders in sales & marketing systems to provide expertise and insight into best practices.
